Terms & Conditions
Terms & Conditions
Effective Date: 26th June
Welcome to Captains Detail Co. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your use of our website, booking services, and all associated products or services. Please read these Terms carefully before using our Services.
1. Services Provided
We offer professional car detailing services, including but not limited to exterior and interior detailing, ceramic
coating, paint correction, and other add-on services as described on our website. Service availability, pricing, and
packages are subject to change without prior notice
2. Appointment Booking and Cancellations
- Booking: All appointments must be booked in advance through our website or by contacting us directly. Confirmation of your booking will be sent via email or SMS.
- Cancellations: We require at least [24-48] hours’ notice for cancellations. Cancellations made after this period may result in a [XX%] cancellation fee.
- No-show: If you fail to show up for a scheduled appointment without prior notice, we may charge a no-show fee of [XX%].
3. Pricing and Payments
- Pricing: The pricing for our services is as listed on our website or as quoted during booking. We reserve the right to change pricing at any time. All prices are subject to applicable taxes.
- Payments: Payments must be made in full upon completion of services. We accept payments via credit/debit card, cash, and other payment methods as indicated on our website.
- Additional Charges: If additional services are requested or required beyond the agreed scope, extra charges may apply.
4. Customer Responsibility
- Vehicle Condition: You are responsible for ensuring that your vehicle is in a condition suitable for detailing. This includes providing access to your vehicle and ensuring there are no personal items left inside the car that may obstruct our work.
- Damage or Loss: While we take great care in detailing your vehicle, we are not responsible for any pre-existing damages or conditions. We are not liable for any loss or damage to personal items left in the vehicle during the service.
5. Service Limitations
- Weather Conditions: Certain services may be affected by weather conditions (e.g., rain, extreme temperatures). We reserve the right to reschedule services in the event of inclement weather.
- Delays: While we strive to complete all services within the estimated time, delays may occur due to unforeseen circumstances. We will inform you of any significant delays as soon as possible.
6. Refunds and Disputes
- Satisfaction Guarantee: We aim for complete customer satisfaction. If you are dissatisfied with our service, please notify us within [X] days, and we will address the issue or offer a re-service.
- Refunds: Refunds are not typically provided, but if an issue cannot be resolved, we will consider partial refunds on a case-by-case basis.
- Disputes: Any disputes related to our services shall be resolved through arbitration in accordance with the laws of the state in which our company operates.
7. Liability Disclaimer
To the fullest extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our services, including but not limited to property damage, personal injury, or loss of personal items. Your use of our services is at your own risk.
8. Privacy Policy
Your privacy is important to us. Our collection and use of your personal information are governed by our Privacy Policy, which can be found on our website. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.
9. Intellectual Property
All content, including text, images, logos, and trademarks on our website, is owned by [Your Company Name] or its licensors and is protected by copyright and trademark laws. You may not use, copy, or distribute any of the content without our prior written consent.
10. Modification of Terms
We reserve the right to modify these Terms at any time. Any changes to these Terms will be posted on our website with an updated effective date. By continuing to use our services after the changes are posted, you accept and agree to the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which [Your Company Name] is registered, without regard to its conflict of law principles.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Captains Detail Co.
6375 Old Avery Road Suite B Dublin OH 43016
brent@captainsdetailco.com
+1 614 642 2200